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Discovery/journey-map-creator

Journey Map Creator

Build detailed customer journey maps that identify pain points and opportunities across touchpoints.

Time Saved

6-8 hrs → 1 hr

Compared to doing it manually

Slash Command

/journey-map-creator

Type this in Claude to run the skill

The Problem

UX problems hide in the gaps between teams. Nobody owns the full journey, so friction points go unnoticed until users churn.

What You Get

  • ✓End-to-end journey visualization
  • ✓Emotional highs and lows mapped
  • ✓Pain points with severity scores
  • ✓Moments of truth identified
  • ✓Opportunity prioritization
  • ✓Cross-functional alignment tool

How to use this skill

  1. 1Download the skill file using the button on this page
  2. 2Add the file to your .claude/skills/ folder in your project
  3. 3Type /journey-map-creator in Claude to run the skill

Best For

UX improvementsOnboarding optimizationChurn analysisNew feature planning

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Frequently Asked Questions

A journey map visualizes the steps a user takes to accomplish a goal with your product. It shows actions, emotions, pain points, and opportunities across each stage — from awareness to retention.

User flows show the ideal path through your product (screens, clicks). Journey maps show the full experience including emotions, pain points, and touchpoints outside your product. Journey maps are broader and more strategic.

Start high-level (5-7 major stages), then zoom in on problem areas. Too much detail obscures insights. The goal is to identify opportunities, not document every click.